Help Center

New Member Guide

Welcome to SilverSneakers!

You now have access to thousands of fitness locations across the country. From weights and machines to group classes led by instructors trained specifically in senior fitness, SilverSneakers has something for everyone at all levels of ability.

Wondering how to get to the gym? It's easy:

  1. Get your member ID card. There's a few ways. In your profile you can print, download, or request a mailed copy. We suggest printing or downloading to your cell phone as those are the quickest and easiest methods. You can also download the SilverSneakers GO app where you can access your card and workouts on the fly! Get the free app on the App Store (Apple) or Google Play (Android).
  2. Find a participating location. Use our location finder tool to find a gym or fitness center you'd like to visit. When you show up simply present your ID at the front desk. Whether it's a printed, digital, or physical copy, all participating locations will accept any format.
  3. Watch a workout video. We have many free, on-demand videos with varying levels of intensity. Follow along at home or at the gym. 
  4. Have a game plan. Visiting a new gym can be daunting, so we suggest going in with a plan. We have many workout videos you can watch on your phone, and many locations offer SilverSneakers specific classes, which are a great way to meet new people.

The best outcome [of SilverSneakers] has been the fun, the laughter and the friendships.
Gayla, SilverSneakers member

Here are some tips to help you along your journey

  • Wear comfortable shoes and clothing, and don’t forget a water bottle.
  • Find the right routine for you. With SilverSneakers you have access to amenities and classes for all fitness levels. Not sure which is right for you? Try them until you find the right one, or mix it up and do both.
  • Join our online community to get healthy meal plans, workout e-books, class demos, and fitness and nutrition tips. Check out SilverSneakers articles, sign up for our email newsletter, and follow us on social media so you don’t miss anything!
  • Connect with new people – millions like you already have SilverSneakers. Find us on Facebook and connect with people throughout the country.
  • Keep us posted. Share Your Story at SilverSneakers.com/MyStory and let us know how your fitness journey is going.
  • Have fun! SilverSneakers is all about finding the joy in life, so work out with a friend, or make new ones. Just know you don’t have to go through this journey alone.

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